The 5 Levels of Delegation

March 08, 20252 min read

Purpose

Not all delegation is created equal. This framework helps you clarify how much ownership you're handing off, from simple execution to full decision-making. Too many business owners get stuck in "do exactly what I say" mode, which isn't really delegation at all—it's just giving orders.

Instructions

  • Use this to clarify expectations when assigning tasks

  • Have a quick conversation with your team member about which level you're delegating

  • Start by pushing tasks to Level 3, then work your way to 4 or 5 for team leads

  • Review this framework with your team so everyone understands the levels

  • Most tasks should live at Level 3 or higher—if you're stuck at Levels 1-2, you're micromanaging


The 5 Levels of Delegation

Level 1: Do exactly what I say

  • Example: "Send this email using this exact script."

  • When to use: New employees, critical communications, legal/compliance tasks

  • The trap: Staying here too long creates dependent employees who can't think for themselves.

Level 2: Make small adjustments if needed

  • Example: "Draft this proposal using my outline, but tweak the tone for the client."

  • When to use: When someone knows the process but you want specific style/approach

  • The trap: Being unclear about what "small adjustments" means—be specific about boundaries.

Level 3: Handle it, then check back with me

  • Example: "Create this proposal and send it to me for approval before sending."

  • When to use: Most regular tasks, when building trust with team members

  • The trap: Taking too long to review or nitpicking good work—this kills motivation.

Level 4: Own the task with periodic updates

  • Example: "You're in charge of client onboarding. Loop me in with weekly updates."

  • When to use: Experienced team members, ongoing projects

  • The trap: Not being clear about what "periodic updates" means—set specific check-in schedules.

Level 5: Full ownership + decision-making

  • Example: "You run our social media completely. I trust your calls on content and strategy."

  • When to use: Senior team members, areas outside your expertise

  • The trap: Completely disconnecting—even Level 5 delegation needs occasional check-ins.


Making It Work

Start every delegation conversation with: "I'm delegating this at Level [X], which means..."

Common mistakes:

  • Saying Level 3 but treating it like Level 1

  • Not being clear about deadlines and check-in points

  • Delegating the task but not the authority to make decisions

  • Jumping someone from Level 1 to Level 5 too quickly

Signs it's working:

  • Your team asks fewer "what should I do?" questions

  • People bring you solutions, not problems

  • You have more time to focus on strategy and growth

  • Your team members are developing new skills

When to level up: When someone consistently succeeds at their current level and is ready for more responsibility.

When to level down: When mistakes are happening or someone feels overwhelmed—it's not a punishment, it's support.


Remember: The goal isn't to get everyone to Level 5. The goal is to match the delegation level to the person, the task, and the situation. Some things should stay at Level 1 forever, and that's perfectly fine.

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